Terms and Conditions

PRODUCT SHIPPING / RETURNS

We ship products using mainly USPS and UPS but we reserve the right to use the carrier of our choice. You can estimate your shipping charges at any time before checking out using "view cart" --> Estimate Shipping. Returns are allowed for any reason within 7 days of receiving products. Items must be returned in original packaging and condition.  We will issue a replacement product or store credit as soon as the item has been received and inspected. We do not refund shipping charges from original purchase or to return product.

Notice to overseas buyers. Food products are restricted from importation by most Countries and usually requires permits. Buyer is responsible for knowing the laws of their Country and assume all risks associated with customs seizure. There may also be import duties, taxes, or additional fees due upon importation. It is the responsibility of the buyer to understand these possible additional fees may be required and charged to the buyer by their applicable agency.

Our address is:

Repashy Ventures Inc.

4135 Avenida De La Plata

Oceanside Ca. 92056

BUYER ASSURANCE GUARANTEE.

We want all of our customers to feel confident about doing business with us! It is our goal to provide our customers with the very best in quality animals and products, customer service, and technical support. When you make a purchase with us it doesn't end there. If you have any problems or concerns with your shipment, simply call or email us within 24 hours of reciept and we will do whatever it takes to make it right! All of our animals come with a free lifetime technical support guarantee. We are always here to answer your questions! And of course all of our animals are guaranteed to arrive alive and healthy and exactly as described.